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The briefing lands where your team talks.

Automations post to Slack and Microsoft Teams: what came in, how urgent it is, what to do and a draft reply, with buttons to take it or close it. WhatsApp is in beta.

See the message before it goes live, and shape it in plain words.

Every automation that posts to a channel shows you the message first. Say what should change and the preview changes with it. Click a suggestion, or switch channel.

Notification preview

Ticket briefing in #support

# support 👥 6
Messages+

RiviloAPP

Site down after the DNS change

🏷️ Studio Mara · Annemarie de Vries · New

Annemarie reports the shop has been unreachable since 09:40, after yesterday's DNS change at the hosting party. She mentions lost orders.

Urgency: high. Live site down, client mentions lost orders.

Recommendation: pick this up now. Check the DNS records against the hosting party's, then confirm to Annemarie within the hour.

Draft reply:

Hi Annemarie, we see it and are on it. First check is the DNS records at the hosting party; you will hear from us within the hour. Sanne
Open in Rivilo✅ Done👤 I will take it✕ Not relevant

👓 automation “Ticket briefing”

👤 1👀 2
Message #support+Aa
Rivilo
I post a briefing in #support for every new ticket in New: summary, urgency, recommendation and a draft reply. What should change?
What should change about this notification?

Directly respond to Rivilo from Slack. Everything stays in sync.

Channel briefings with buttons and emoji reactions that act on the card: ✅ done, 👤 I will take it, ✕ not relevant. A one-line nudge when someone assigns or mentions you, and @Rivilo in any channel.

A direct message never contains the content of a card or a conversation, only a line and a button.

Get every briefing in a Teams channel.

Rivilo posts to a Microsoft Teams channel through a Teams workflow you create once. Paste its address, send a test message, and pick the channel per automation.

Briefings on WhatsApp, in beta.

For teams that run on WhatsApp: the same briefings and nudges in a WhatsApp chat, with buttons to open the card or take it.

It is in beta with our first teams. Tell us if your team wants to use it.

Discover more of Rivilo

InboxMail that sorts itself into work. BoardsRequests become cards that move themselves on. Docs, slides and sheetsWritten with you, in your own themes. BrandYour look and your voice on everything you send. WorkflowsDescribe it in a sentence, Rivilo builds it. Rivilo chatAsk anything about your operation. PagesYour team’s knowledge, in one place. NotificationsBriefings in Slack, Teams and WhatsApp (beta). HoursYour week per project, against your contract.

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